SMB Integrations Engineer - UK Market
PayPal
- Dublin
- Permanent
- Full-time
The SMB Integrations Engineer maintains a specific focus on the last mile of the sales process and provides technical integration services including code-level support to merchants or their developers which have been acquired through the Inside Sales pipeline. The position is designed to provide a smooth transition from the sales acquisition process and for converting the integration to a transactional and live state.
The team is responsible for the initial integration of the right PayPal product for the website, app or software, and will work with newly acquired merchants to ensure that they are fully aware of product and service features to ensure optimal integration of PayPal into their websites.Meet our team:
Our team of currently 15 Integrations Engineers are all based in Dublin and are looking after SMB merchants on the EMEA market. We are a highly collaborative, motivated and curious team and supporting each other is a daily priority for us.Job Description:Your way to impactAs a successful candidate, you will mainly support merchants in the UK market. As an SMB Integrations Engineer, you will be the first point of contact for web developers integrating any of the PayPal website payments solutions into e-commerce websites and other applications.Your day-to-dayYou will be the primary technical point of contact throughout the integration lifecycle, overseeing all implementation-related activities for the merchant. As the technical lead, you will drive discussions, run presentations, facilitate demos, and provide sample integrations supporting the sales process.Demonstrating a clear understanding of the merchant’s product, process, and technical requirements in payment processing is crucial. You'll match these needs with existing PayPal solutions and assist merchants in setting up test accounts, offering technical development support, and guiding them through testing, validation, certification, pre-launch activities, and post-sales performance.Collaborating with the core project team, including pre-sale with the commercial/sales manager and post-sale with the technical account manager, you'll also work with internal PayPal business partners (legal, compliance, privacy, risk, operations, etc.) to ensure timely delivery of partner solution integration. Implementing optimal integration strategies with high quality is essential, utilizing PayPal’s best practices. Additionally, you'll provide recommendations on support issues, act as the "Voice of the Customer," and relay constructive feedback to core Product, Engineering, and other internal groups.What do you need to bringSoftware Engineering, or equivalent experience.Proficiency in Web fundamentals (HTML, CSS, JavaScript, RESTful API, Frameworks, etc.)Expertise in at least one of the server-side languages (PHP, Python, .Net, Node.js, etc.) and ability to read/understand others.Exposure to some of the server and database technologies (Apache, Nginx, ISS, MySQL, Oracle, PostgreSQL, MongoDB, etc.)Ability to influence and successfully interact with all levels of clients and internal stakeholders.The ideal candidate is a motivated self-starter, an independent learner with a thirst for knowledge, proactive and customer-focused, and a leader who is passionate about creating delightful experiences for our partners.Fluent in English; business-level written and verbal competency.Below experiences are a bonus:Italian Language proficiency (written/verbal) would be beneficial, but not a pre-requisite.Experience as an integration engineer, sales engineer, or technical consultant.Understanding of online payment processing across the web, mobile app, and in-store.The ideal candidate will have experience in working with enterprise organisations - preferably retailers, e-commerce, shopping carts and payment gateways.Additional Job Description:Subsidiary: PayPalTravel Percent: 0Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visitWho We Are:
to learn more about our culture and community.PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. For more information, visit , and .PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at .Any general requests for consideration of your skills, please