Sales Manager

• Plan and direct day to day operation of the corporate and leisure sales function to ensure maximum revenue & profitability.
• Provide potential and existing clients with the highest level of sales service.
• To identify and monitor sales trends throughout the year, i.e. peak and off-peak periods and maximise where possible
• Perform day to day sales activity including sales calls, contracting and rate negotiation, site inspections, attendance at trade shows and client entertainment. This may require evening and weekend work.
• Develop on existing and new tour operators (Series & FIT) for The Inn at Dromoland and target these companies in conjunction with sales team and senior management.
• To raise the profile of The Inn at Dromoland through networking and PR activities.
• In conjunction with the Estate marketing team, manage the hotel’s advertising and promotional campaigns with an emphasis on promoting our extensive range of wedding options.
• Report weekly/monthly on account performance and general activity to General Manager and Estate Sales Team
• Assist in preparing sales proposals and contracts tailored to the specific needs of clients, outlining pricing, services, and terms to secure bookings
• Maintain client databases and records, tracking interactions, bookings, and preferences to enhance customer satisfaction and loyalty
• Assist in coordinating logistics for FAM trips & site inspections for all market segments
• Prepare and maintain sales reports, tracking key performance indicators such as revenue, bookings, and conversion rates to evaluate sales performance and identify areas for improvement
• Conduct market research to identify potential clients, industry trends, and competitive offerings, providing insights to inform sales strategies and target new business opportunities
• Maintenance of the Inn at Dromoland’s listing across partner sites, updating fact sheets across multiple sites on a quarterly basis with any new information on rooms, F&B, etc
• Source new corporate accommodation clients through proactive and reactive sales efforts
• Continuous development of relationships with international tour operators –in-person/online presentations, site visits, show arounds, annual contract review/negotiation etc
• Update Corporate databases and review check ins to identify new and existing corporate contacts for Sales.
• Work with the Estate Marketing team to compile existing and new collateral opportunities for each business segment

• Have 2 – 3 years or more of Hotel Sales experience.
• Be results driven, energetic, and focused.
• Have excellent communication skills, negotiation and presentation skills.
• Have excellent I.T skills and an understanding of digital and social media marketing.
• Can prioritise and organise work assignments.
• Can be flexible and well organised.
• Can meet deadlines and be adaptable to changing work demands.
• Must be a car owner with a full clean driver’s license.
• This role requires travel.

• Pension Scheme after 6 months
• Sick Pay Scheme
• Free leisure center membership
• Free onsite parking
• Meals on duty (Free tea/coffee)
• Full Training is provided
• Competitive rates of pay
• Wellness programme
• VHI Employee Assistance Programme
• Resort benefits are available e.g. discounts on hotel accommodation, food and beverage across the Dromoland Estate.

The Inn at Dromoland