General Services Manager, Soft Services

Limerick
€80,000-90,000 per year
Permanent
Full-time

16 days ago

Senior Facilities Manager, pharma (Integrated Services)Location: LimerickSalary: €80,000 - €90,000 + 10% BonusWe are currently recruiting for an experienced General Services Manager to lead the delivery of integrated facilities management services at a large, high-profile site in Limerick. This is a senior leadership role overseeing multiple in-house service lines including catering, cleaning, and security, with full responsibility for operational excellence, financial performance, and client satisfaction.This opportunity is ideal for a commercially driven facilities or operations leader with experience in complex, regulated environments.The RoleAs General Services Manager, you will act as the single point of accountability for all on-site FM soft services, ensuring seamless delivery across all functions. You will lead a multidisciplinary team, drive performance against KPIs and SLAs, and build a strong, collaborative client relationship.Key Responsibilities· Lead the delivery of integrated FM services across catering, cleaning, and security· Manage operational performance, ensuring all services meet or exceed SLAs and KPIs· Full P&L responsibility including budgeting, forecasting, and cost control· Drive continuous improvement, innovation, and service excellence across all functions· Develop and maintain strong client relationships through regular engagement and reporting· Ensure full compliance with all regulatory, health & safety, and quality standards· Lead, coach, and develop a team of circa 50 employees, fostering a high-performance culture· Identify opportunities for business growth and additional service offerings· Collaborate with central support teams (HR, Finance, HSE, Technical Services) to ensure best practiceAbout You· Minimum 5+ years' experience in a senior facilities, operations, or contract management role· Proven experience managing multi-service FM contracts in an outsourced environment· Strong commercial acumen with demonstrable P&L management experience· Experience operating within regulated environments (pharma, GMP/GDP, or similar) highly desirable· Excellent leadership and people management skills across diverse teams· Strong client-facing experience with a track record of building long-term relationships· Highly organised with strong analytical, financial, and problem-solving capabilities

Ability to drive performance, manage change, and deliver results in a complex environment

Why Apply?· Senior leadership role with full operational and financial ownership· Opportunity to manage a flagship, high-value contract (~€4M annual revenue)· Work within a structured, professional environment with strong support functions· Competitive salary and bonus package· Clear scope to make a tangible impact and drive service innovationIf you are an experienced FM or operations leader looking to take ownership of a high-profile site and deliver best-in-class services, we would love to hear from you.Apply now or contact us for a confidential discussion;#Techskills25

Cpl Group

Apply Now