Order management with Italian
Cpl Group
- Cork
- Permanent
- Full-time
- Perform order evaluation, entry and management (Order Management & Service Contract) in CRM and ERP.
- Responsible for acknowledging customers with order receipts and scheduled ship dates.
- Interface with Tier 2 support team for resolution with other departments or groups in the organization to meet customer needs
- Clear understanding of customer contracts and quotes related to terms, special instructions, revenue recognition for processing of orders.
- Fluent in Italian, and advanced English
- Proficient PC user with knowledge of MS office tools
- Experienced in order entry, back office support environment, Order Management or Sales Ops background