Assistant Front office manager

Noel Group

  • Cork
  • €37,000 per year
  • Permanent
  • Full-time
  • 5 days ago
Job DescriptionJob Title: Assistant Front Office ManagerLocation: Co. Cavan (Hotel)Role Type: Full-time, PermanentReports To: Front Office ManagerAbout the Role:The Noel Group is a leading recruitment agency operating nationwide across the hospitality sector. We are proud to partner with a prestigious client in the hospitality industry to search for a talented Assistant Reception Manager to join their team in Cavan.An established 4-star hotel is seeking a dynamic and motivated Assistant Front Office Manager to support the Front Office Manager in leading the reception and guest services team.The role involves overseeing daily operations, ensuring smooth check-in and check-out processes, and driving high service standards across the front office. This is a fantastic opportunity for a hospitality professional who is passionate about guest experience and eager to take the next step in their career.What's in it for you?
  • Up to €38,000 per annum
  • Opportunities for career growth and progression within the hotel group
  • Staff discounts on hotel stays
  • Supportive, professional, and friendly working environment
Key Responsibilities
  • Assist in managing day-to-day front office operations including reception, reservations, and guest relations.
  • Supervise, train, and motivate the front office team to deliver consistent 4-star service standards.
  • Handle guest feedback and complaints with professionalism and efficiency.
  • Support scheduling, rostering, and performance management of team members.
  • Collaborate with other hotel departments to ensure seamless guest experiences.
  • Monitor occupancy levels, manage room allocation, and support upselling initiatives.
  • Ensure compliance with company policies, health & safety, and brand requirements.
Key Requirements
  • Previous experience in a supervisory or assistant management role within a hotel front office (4-star or higher preferred).
  • Strong leadership, organisational, and communication skills.
  • Passionate about delivering excellent guest service.
  • Knowledge of hotel PMS systems (Opera, Fidelio, or similar desirable).
  • Flexibility to work a variety of shifts, including evenings and weekends.
  • Professional appearance with a positive, proactive attitude.

Noel Group

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