Warehouse Returns Team Lead

Dublin
Permanent
Full-time

1 day ago

Our people make the difference. Here at PHX Ireland, we strive to be a place for everyone - where each and every one of us can be our true, authentic selves, every single day.For us, individuality sparks new ideas, shapes new approaches and brings us powerful new perspectives. It’s the heartbeat of our innovation, creativity, and success. Which is why, at PHX Ireland, we don’t just embrace our differences – we celebrate them.Across United Drug, McCabes Pharmacy, and TCP Homecare, in every location and every role, the way we work makes us who we are – and that’s something we are really proud of. Which is why we’ve summed up our ethos in our six PHX Ireland values; Customer focused, Quality driven, collaborative, ambitious, innovative, and inclusive.Role OverviewA full-time permanent position has arisen within the UDD Operations team for a Team Leader reporting to the Warehouse Supervisor. This is a permanent position, working 37.5 hours per week, Monday – Friday between the hours of 6:00am-10:00pm. Work outside these hours will be required from time to time. The overall purpose of the position is to assist the Warehouse Supervisor in coordinating the warehouse activities, organizing and resourcing the operatives in order to ensure all orders are completed within target time frames of receipt and according to Good Distribution Practice and Standard Operating Procedures.The Role:

Responsible for the management of team members and other direct reports
Provide necessary support to the UDD Operations team to achieve picking/packing/checking/FMD and put away targets
Assist your Supervisor and Manager to manage under performance and absenteeism
Ensure that all deliveries are dispatched in accordance with UDD Delivery schedule
Ensure all orders are picked and packed in a timely manner and meet truck departure schedules
Ensure rotation of stock on a first in first out basis/ shortest dated stock supplied first
Make sure that stock accuracy is maintained throughout the warehouse in accordance with CAP process
Assist in the preparation and the carrying out of stock takes and cycle counts when required
Ensure damaged products are dealt with appropriately
Report to the Warehouse Supervisor any excessive product damage and/or any safety issues in the UDD area
Ensure that systems, SOP's, and GDP's are in place, adhered to, and operate to ISO9002 standard
Be proactive in the management and implementation of Health & Safety policies and procedures in the UDD area
Ensure highest standards of housekeeping are in place (cleanliness of area, storage of goods and handling procedures)
Participate in ongoing projects that will benefit the warehouse in terms of Health and Safety, Quality, Service and Cost
Conduct a handover with all relevant areas in the opposing shift

Education/Training requirements; Previous Experience; Competencies

Ability to lead and work as part of a team
Ability to take initiative and work well under pressure in a team environment
Excellent interpersonal skills and good verbal and written communication skills
Ability to work on own initiative and work towards deadlines
Ability to work flexible hours as the job demands
Attention to detail and good follow through with a high level of accuracy
Strong focus on customer needs and customer service.
Awareness of Health & safety and GDP requirements.
Knowledge of UDD SAP system would be an advantage
Minimum experience of at least 3 years in a warehouse environment essential
Previous experience of leading a team advantageous

United Drug

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