The is a FULL-TIME position - Experience is essential. The ideal candidate must have: At least 1 years+ experience as a Barista in a busy environment. At least 2 years management experience. Excellent customer service skills. Ability to work as part of a team but also to lead the team. Ability to multitask. Flexibility in working hours. Ability to work well under pressure in a fast paced environment. Ability to work on own initiative. Ability to take direction. Smooth running of the team. To assist the Manager to meet your targets and those of the team as a whole. Contribute to training and development of the team. Manage customers' expectations and assist in dealing and resolving all queries Adhere to statutory obligations and agreed quality and best practice guidelines. Adhere to all organisation policies and procedures Maintaining accurate records and accounts as required and reporting as agreed.