
Middle Office Manager - Vice-President (OTC, Derivatives)
- Dublin
- Permanent
- Full-time
- Manage the day to day deliverables within the team and all reporting to both external and internal clients, ensuring all tasks are completed.
- Provide detailed analysis of escalated issues when necessary and recommend actions for resolution.
- Review Operational Events/Issues and ensure relevant enhancements and preventative controls are put in place.
- Conduct Service Reviews with Clients, report on KPI's and Issues.
- Manage SOC1, Internal Audit Reviews, Risk & Control tasks.
- Conduct Performance reviews of staff and regular one to ones and team meetings.
- Onboarding of New Clients, Investment Managers, New Products and Funds.
- Onboarding of clients to Trioptima Reconciliation Tool.
- Develop and implement business initiatives, client solutions, or projects affiliated with derivatives.
- Propose solutions to implement process improvements, client service enhancements, or overall technology enhancements.
- Coordinate with internal and external clients to assess service quality and identify areas for improvement.
- Coordinate and Collaborate with Internal Stakeholders – Fund Accounting, Change Management, Project Management, Product and Technology.
- Create and maintain Management level Metrics for the Middle Office department.
- Relevant experience in OTC Middle Office team
- People management experience is an advantage
- Consistently demonstrates clear and concise written and verbal communication skills.
- Bachelor’s Degree/University degree or equivalent experience
- Experience of systems such as Market Trade Manager, Trioptima, Calypso an advantage.