Account Manager

• Serve as the primary point of contact for client queries, ensuring timely and professional responses.
• Prepare regular reports (daily, weekly, monthly) and manage email and phone correspondence.
• Input data related to client billing and service tracking accurately.
• Attend and contribute to client meetings as required.
• Work independently and collaboratively to meet deadlines and deliver client expectations.
• Maintain a high level of accuracy and attention to detail in all tasks.
• Demonstrate strong interpersonal and customer service skills, including professional telephone etiquette.
• Effectively manage time and priorities in a fast-paced environment.
• Complete additional tasks and projects as assigned.
• Report directly to the Operations Manager.

• Excellent verbal and written communication skills in English.
• Strong relationship-building skills with a proactive, solutions-focused mindset.
• Demonstrated ability to work independently with sound judgment.
• Professional demeanour when interacting with clients and colleagues.
• Energetic, self-motivated, and adaptable to evolving priorities.
• High standard of written reporting tailored to individual client needs.
• Proficiency in Microsoft Office suite (Word, Excel, Outlook, etc.).
• Confident communicator who can build rapport with a wide range of stakeholders.

• Full driver’s licence required

• On-site parking
• Sick pay

• administration: 2 years (required)
• Logistics: 1 year (preferred)

• B Driving Licence (required)

• Ireland (required)

Hartley People