Hotel Front Office Receptionist

Galway
Permanent
Part-time

1 day ago

We have a fantastic new opportunity for experienced and motivated Part Time Front Office Receptionist to join our dedicated Front Office Team.Reporting to the Front Office Manager & relevant Supervisor, you will provide a friendly and efficient service to guests upon check in & out and upselling / advising guests where appropriate. The successful candidate will be passionate, and love working in a fun and fast paced environment.Duties & Responsibilities

Handles all guests reservations via phone & email in an efficient manner in accordance with company standards
Experience of dealing with group bookings from enquiry to arrival
Proactive upselling of all outlets within the hotel
Be initiative-taking with an ability to take ownership and see tasks through to completion and possess strong attention to detail
Attends daily communication meeting to inform all teams of arrivals /revenue stats & selling rates

What You Need

Experience working as part of a reception team in a 3 star or higher hotel.
Previous experience working with Opera Cloud an advantage.
Good Organisation and administration skills with a high level of attention to details.
Highly motivated and Team Player.
High level of Professional English, other languages a plus.
Professional smart appearance required.
Positive Outgoing attitude, willingness to go above and beyond for our guests experience.

About UsThe Byrne Hotel Group is a unique collection of family owned hotels and guests houses in Galway, Dublin and the UK offering Irish Hospitality at its best. When you join the Byrne hotel group you join a dedicated team who have a strong focus on providing an exceptional guest experience. We are committed to providing training and support for our employees while fostering a culture of professional excellence. The Byrne Hotel Group offer our employees the opportunity to develop their talent and grow their career through opportunities across the group. We pride ourselves on building strong teams and a supportive working environment for our employees.Benefits:

Company events
Staff Meal

Schedule:

8 hour shift
Day & PM shifts
Weekend availability

Byrne Hotel Group

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