
Program Manager - 11-Month Contract
- Dublin
- €85,000-88,000 per year
- Permanent
- Full-time
- Manage and execute operational projects, ensuring alignment with team goals and KPIs.
- Support day-to-day operations, including workflow management, quality tracking, and vendor coordination.
- Analyze data to identify trends, inform decisions, and provide actionable recommendations.
- Collaborate with cross-functional teams to implement process, policy, and product improvements.
- Attend training and meetings to understand and apply operational policies and procedures.
- Bachelor’s degree or equivalent experience.
- 2+ years of experience in program management, operations, technology, or consulting.
- Strong experience in project management and cross-functional collaboration.
- Experience with content moderation, trust and safety, or related operational support roles.
- Ability to handle potentially graphic or objectionable content professionally.
- Experience with data tools (SQL, SAS, Tableau, Squeal, or similar).
- Demonstrated ability to manage multiple projects and priorities under pressure.
- Familiarity with technology operations or online community safety.