Duty Manager
- Trim, Co Meath
- Permanent
- Full-time
- Hands on experience in hotel operations, specifically, Food & Beverage; Conference & Banqueting and Front of House
- Fully responsible for all aspects of smooth operations in all departments
- Support all departmental managers
- Ensure the premises are in operative condition and able to receive and serve guests with service excellence
- Ensure a professional, friendly and courteous service to all guests
- To ensure that guests are warmly welcomed and are dealt with in an efficient and professional manner
- To liaise with and assist in departments as required
- Random inspecting of the stores (F&B, Kitchens) to check the stock in hand (quality, par stock levels, expiry etc)
- Monitor the co-ordination between departments for smooth and efficient operations
- Identifying staff learning needs and assisting with development
- Previous experience in a similar role in a 4/5-star property
- Excellent customer focused manner at all times
- Proactive positive attitude and must possess strong strategic thinking skills
- The ability to communicate effectively at all levels
- Understanding of Hotel related laws and regulations including Health & Safety, Food Safety and COSHH legislation
- A good eye for detail and a desire to take responsibility, through to resolution, for issues and concerns generated by our guests
- Flexibility with working hours is essential
- Strong PC Skills/MS Office