Assistant Front Office Manager

Dunboyne, Co Meath
Permanent
Full-time

24 days ago

Assistant Front Office ManagerJoin our fabulous team at Dunboyne Castle Hotel & Spa as a Assistant Front Office Manager.The Assistant Front Office Manager position is an exciting role that aims to ensure all our guests have a wonderful experience. We are looking for a strong, experienced, motivated person with a proven track record of successful Front of House management.About UsDunboyne Castle Hotel & Spa is a luxury estate, nestled in 21 acres of lush green Meath countryside. The Georgian mansion which welcomes visitors today was originally built in 1764, on the same site as the original castle. Dunboyne Castle was acquired by Mr. Thomas Röggla in December 2022. The hotel joined his collection of luxury Irish hotels forming the TMR Hotel Collection, including Farnham Estate Spa & Golf Resort, Harvey's Point, Mount Wolseley & Aghadoe Heights.As part of the TMR Collection & under the guidance of Windward Management, Dunboyne Castle offers great opportunities for growth & progression in your hospitality career.Role & ResponsibilitiesAll our team pride themselves in offering exceptional guest service to ensure we always go above our service standards. Your role with us will include:Ensuring a smooth, prompt and effective service to all guestsEnsures maximum compliance with the Company's guest service standards and proceduresSupport the operations of the Front DeskManage shifts at the Front Desk and support all Front Office trainingSupport the Front Office Manager in all performance management related activitiesRequirementsThe ideal candidate will possess a minimum of 2 years experience in a supervisor role on a busy hotel front deskThe ideal candidate must be available to work a mixture of morning and evening shifts and public holidays, 5 days across 7You must have hotel front desk experience and be proficient using Opera or a similar property management systemAbout the rolePerks & Benefits of working at Dunboyne Castle Hotel & SpaWe offer the below to all our team members:A welcoming & supportive team environmentOpportunities for development within the Hotel & wider Windward GroupMeal on dutyRefer a friend schemeStaff discounts throughout the Hotel & its sister propertiesComplimentary car-parkingEmployee Assistance ProgrammeDigital Wellness ProgrammeCompetitive Salary & hourly ratesTeam awards & team recognition scheme including employee of the month, long service awards, team recognition days & random treat daysAbout Windward ManagementDunboyne Castle Hotel & Spa is managed by Windward Management.Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.Join us today as a Assistant Front Office Manager!About the companyWindward Management Limited is a trusted leader in hospitality management, renowned for delivering operational excellence and exceptional guest experiences. Established in 2007 and headquartered in Dublin, the company specializes in managing hotels across Ireland, blending strategic expertise with personalized service. With a strong commitment to innovation, employee development, and quality, Windward Management offers an exciting opportunity for professionals passionate about making a meaningful impact in the hospitality industry.Required Criteria

Must have two years supervisor experience on a busy hotel desk
Experience using a property management system such as Opera
Strong computer skills
Strong verbal and written English
Must be able to work a mixture of morning, afternoon and evening shifts including on public holidays and weekends

Desired CriteriaSkills you'll need

Reception skills
Reservation skills
Supervisory Skills

Windward Management

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