Senior Director, Product Innovation

UnitedHealth Group

  • Dublin
  • Permanent
  • Full-time
  • 15 days ago
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.About the RoleThe Senior Director of Product Innovation will be responsible for generating new growth for Optum Rx by partnering closely with Optum Rx businesses and the broader UHG enterprise to identify and qualify new product opportunities for the PBM. Reporting up to the VP, OptumRx (Ireland) and dotted line to the SVP, Strategy & Innovation (US), the Senior Director of Product Innovation will develop a sustainable pipeline of new product ideas for build in order to deliver on the Product team’s annual Gross Margin goals and to differentiate Optum Rx in the marketplace.Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Dublin office and telecommuting from a home-based office in a hybrid work model.Primary Responsibilities:
  • Lead the search, evaluation, and prioritization to build a pipeline of new product opportunities for ORx’ PBM business
  • Facilitate group brainstorming sessions to inspire, solicit, hone, and prioritize innovation ideas
  • Stand-up and conduct routine product innovation sessions with various Optum Rx business teams
  • Develop and review financial models, what-if scenarios, sensitivity tables and the like to evaluate product ideas
  • Create and articulate business case for highest impact product opportunities across the organization
  • Influence SLT, ELT members at ORx, Optum, and UHG in formulating and prioritizing innovation opportunities for maximum organizational impact
  • Develop cross-Optum and UHC relationships to co-develop new enterprise-based product opportunities
  • Build client relationships and councils to solicit feedback and identify potential clients for pilot
  • Develop recommendations to senior executives based on analyses to identify the highest value opportunities to purse
  • Development of dashboards to monitor pipeline value over time
  • Continuously improve innovation processes to increase product success rates and generate highest returns
  • Support product progression through build and execution phases
  • Maintain knowledge of internal products and strategies, competitors, and trends impacting the market
  • Serve as an innovation thought leader to internal and external partners and clients
  • Serve as SME to peers and leads across Product, P&L, and Growth teams on promote or demote validity of new ideas
  • Develop analysts on team in areas of market research and business case analysis to enable them to create senior executive presentations with recommendations
Required Qualifications:
  • Bachelor’s degree
  • Extensive product and innovation experience
  • Healthcare experience
  • Healthcare consulting or banking experience
  • Experience delivering results with large-scale, cross-functional teams in highly matrixed organizations
  • Experience succinctly communicating product recommendations and opportunities to senior leaders
  • Experience influencing and leading cross-functional teams in large organizations, navigating ambiguity, and persisting through barriers
  • Proficiency in Microsoft Office, including Word, Excel, and PowerPoint
  • Willingness to travel up to 25%
Preferred Qualifications:
  • Advanced degree (e.g., MBA, MHA) or equivalent experience
  • Experience facilitating focus groups and/or brainstorming sessions
  • Experience product development experience within pharmacy or pharmacy benefits management
  • Background in working directly with healthcare startups to develop solutions to meet internal and/or client needs
  • Experience interfacing directly with health plan and/or employer clients
  • Direct experience in pharmacy and pharmacy benefits management
  • Working knowledge of the payer and health services industry
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SMAt UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2025 Optum Services (Ireland) Limited. All rights reserved.

UnitedHealth Group