F&B Supervisor

Shannon, Co Clare
Permanent
Full-time

22 days ago

We are looking for an upbeat, enthusiastic, and self-motivated individual to join our award winning team here at The Old Lodge Gastropub, located at The Shannon Springs Hotel, as a Food and Beverage Supervisor.If you are looking for that next step and a little more responsibility, then we have the opportunity for you! As Supervisor, you will play an integral role in the overall operation of The Old Lodge Gastropub and the delivery of excellent guest service.Take the next step in your career with us and be a part of the magic that makes our Gastropub an unforgettable destination for both guests and employees.This is a Full Time position that consists of weekday and weekend shifts.We are proudly certified as a Great Place to Work since November 2022 and are certified as an Excellent Employer for 2025 as part of Failte Ireland's Employer Excellence Programme and we offer structured programs for growth and career advancement as we consider our employees to be our greatest asset.Key Responsibilities:

Ensure that our guests have an enjoyable guest experience when they visit us at The Old Lodge Gastro pub.
Ensure that Service Standards are implemented on a day to day basis.
Be fully aware of what is happening in the operation in terms of bookings, events and special promotions.
Motivate, organise and delegate duties to the team each evening.
Greet, welcome and seat guests
Maintain a visible presence in the room
Deal with complaints in a professional and prompt manner.

Ideal Candidate:

2+ years experience in a food and beverage establishment is required. Team Lead/Supervisory experience desirable.
A positive attitude with a passion for the hospitality industry.
Excellent interpersonal and communication skills.
Team player with the ability to multi task and a fine eye for detail.
An authentic people person who can deliver exceptional customer service with confidence and professionalism.
Ability to take the initiative and demonstrate working independently while handling multiple responsibilities and following up on queries and inquiries as part of a daily routine.
Level headed with strong problem-solving skills and a natural ability to think creatively and find innovative solutions to problems.
Fluent English.
Have full permission or hold a valid visa to work in the EU.

What we can offer you:

Company funded educational programmes
Opportunity for internal career growth, progression & promotion
Advanced online training programs through our e-learning personal development platform
Employee Social Events
Industry leading complimentary meals on duty
Bike to work scheme
Xmas savings club
On site parking
Uniform provided.

Shannon Springs Hotel

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