Liability Claims Handler
Abrivia Recruitment
- South Dublin
- Permanent
- Full-time
- Proactively manage a portfolio of claims, consistently delivering exceptional customer service to both internal and external stakeholders.
- Fulfil responsibilities in Claims Relationship Management.
- Efficiently prioritise daily workflow to meet customer charter commitments.
- Handle claims in accordance with regulatory standards
- Record new claims and collaborate with relevant stakeholders throughout the claims process.
- Interpret policy coverage, assess indemnity, endorsements, and exclusions.
- Assess liability through desktop investigations and engage external resources as necessary.
- Continuously evaluate potential financial exposure, ensuring adequate reserves for each claim.
- Coordinate with relevant service providers as instructed.
- Identify potential instances of fraud, escalating cases to the fraud team when necessary.
- Directly negotiate claim settlements with claimants and/or solicitors.
- Attend court proceedings for trials, settlement negotiations, and consultations as required.
- Cultivate and sustain productive relationships with external contacts.
- Provide administrative support to the claims team
- Professional Insurance qualification
- At least 2 years of experience in claims.
- Previous experience in handling liability personal injury claims a bonus.
- Demonstrated experience in managing client relationships.
- Strong interpersonal and communication skills
- Willingness to attend court in Dublin or relevant jurisdiction