Duty Manager

The Ardilaun Hotel

  • Galway
  • Permanent
  • Full-time
  • 7 days ago
The Ardilaun Hotel is currently seeking a dynamic and experienced Duty Manager to join our team. You will play a crucial role in overseeing the day-to-day operations of the hotel and ensuring the highest standards of service for our guests.About UsFormerly a country mansion, the 4* Ardilaun Hotel boasts 123 luxury bedrooms with a superb conference centre, wedding venue and leisure club facilities. Nestled in Galway’s suburbs, in a secluded setting in leafy Taylor’s Hill just 1km from Galway City, Galway Bay, and Salthill, our hotel provides a serene and secluded setting for guests.Responsibilities
  • Work with the management team to ensure smooth running of the hotel operation
  • Foster a welcoming and hospitable environment for guests.
  • Address guest feedback and implement improvements to enhance overall satisfaction
  • To ensure that all staff conduct themselves in accordance to the Standard Operating Procedure (SOP) manual and hotel policy
  • Ability to direct the team in all operational departments in their day to day duties
  • A strong presence on the floor with a hands on approach
  • Assist the Head of Department to continually improve the procedures and systems
Professional Requirements and Experience:
  • Proven experience in hotel management or a related field.
  • Strong leadership and interpersonal skills.
  • Excellent organizational and multitasking abilities.
  • Knowledge of hotel operations, reservation systems, and customer service principles.
  • Availability to work flexible hours, including late night, early morning and weekends.
Benefits:
  • Free access to the Leisure Club
  • Employee Assistance Programme
  • Free Parking
  • Free meals on Duty
  • Discounts throughout the hotel
  • Uniform provided
  • Bike to Work Scheme
  • Employee Referral Programme

The Ardilaun Hotel